Details
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Bug
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Resolution: Unresolved
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Test Blocker
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tech-debt
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*Location*: https://docs.couchbase.com/java-sdk/current/howtos/troubleshooting-cloud-connections.html#validating-connectivity-with-sdk-doctor
*Referrer*: https://docs.couchbase.com/server/current/sdk/sdk-doctor.html
*User-Agent*: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36
*Screen Resolution*: 1792 x 1120*Location*: https://docs.couchbase.com/java-sdk/current/howtos/troubleshooting-cloud-connections.html#validating-connectivity-with-sdk-doctor *Referrer*: https://docs.couchbase.com/server/current/sdk/sdk-doctor.html *User-Agent*: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36 *Screen Resolution*: 1792 x 1120
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DOC-2023-S17, DOC-2023-S18, DOC-2023-S19, DOC-2023-S20, DOC-2023-S21, DOC-2023-S22, DOC-2023-S23, DOC-2023-S24, DOC-2023-S25, DOC-2023-S26
Description
You should also include a trouble shooting heading for this error:
13:11:10.777 ERRO ▶ Bootstrap host cb-0000.e9718149-af24-4bc4-b496-53149cdb7966.dp.cloud.couchbase.com does not have a valid DNS entry.
Solution:
Confirm the endpoint you are accessing the cloud instance from is listed as an allowed IP address. To learn how to do that -> <link to the documentation on this topic>
Reporter: M Muk Sreenivasan
E-mail: muk.sreenivasan@couchbase.com