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  1. Couchbase Server
  2. MB-12707

Very difficult to determine why Couchbase Server fails to start up

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Details

    • Improvement
    • Resolution: Unresolved
    • Major
    • feature-backlog
    • 3.0
    • installer, ns_server
    • Security Level: Public
    • None

    Description

      This has been an ongoing issue for many versions now but I hope we can make some meaningful progress in the near-term.

      When there are low-level problems with Couchbase starting up it's very difficult to diagnose even when the root cause is something very simple.

      The experience from the end user is:
      -Installing the software says it works
      -Starting the service says it works
      -One or more beam.smp processes are even running
      -Yet 8091 is not responding to any requests

      Initial investigation usually shows the babysitter process running and ns_server continuously restarting, but there's no indication to the user:
      -That there is a problem
      -Which log to look for
      -What log messages to look at

      I know there can be many underlying causes, but it's the experience for the end-user that I'm hoping we can improve upon here.

      For a specific example, I've uploaded this set of logs after trying to install and run one of our latest builds on a CentOS 6.5 system: http://s3.amazonaws.com/customers.couchbase.com/perry/output.zip

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            ajit.yagaty Ajit Yagaty [X] (Inactive)
            perry Perry Krug
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              Updated:

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