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  1. Couchbase Server
  2. MB-27129

Need to provide better install experience on MacOS

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: 5.0.0
    • Fix Version/s: 6.5.0
    • Component/s: installer
    • Labels:
    • Triage:
      Triaged
    • Is this a Regression?:
      Unknown

      Description

      Downloaded a fresh copy of 5.0 EE for MacOSX, unzipped and launched.  Got an error saying it's not operating properly.

       

      There is nothing in our log files, I have attached the console log output.

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            Activity

            Hide
            mikew Mike Wiederhold [X] (Inactive) added a comment -

            This issue is tool large for 5.1 so moving to Vulcan. In the meantime the best way to address this is in the documentation.

            Show
            mikew Mike Wiederhold [X] (Inactive) added a comment - This issue is tool large for 5.1 so moving to Vulcan. In the meantime the best way to address this is in the documentation.
            Hide
            perry Perry Krug added a comment -

            As an interim step, could we just add a line to the README.txt that gets distributed with the MacOS download indicating that the package needs to be moved into the Applications folder in order to start up?  That was the first place I looked when this happened...

            Show
            perry Perry Krug added a comment - As an interim step, could we just add a line to the README.txt that gets distributed with the MacOS download indicating that the package needs to be moved into the Applications folder in order to start up?  That was the first place I looked when this happened...
            Hide
            mikew Mike Wiederhold [X] (Inactive) added a comment -

            Linked an issue to update the readme file.

            Show
            mikew Mike Wiederhold [X] (Inactive) added a comment - Linked an issue to update the readme file.
            Hide
            eben Eben Haber added a comment -

            Mad Hatter now has a disk image installer for Mac. The background image may be updated depending on marketing considerations, but it is quite satisfactory as is.

            Show
            eben Eben Haber added a comment - Mad Hatter now has a disk image installer for Mac. The background image may be updated depending on marketing considerations, but it is quite satisfactory as is.
            Hide
            Balakumaran.Gopal Balakumaran Gopal added a comment -

            Tried it on 6.5.0-3898.
            See for more details.

            Show
            Balakumaran.Gopal Balakumaran Gopal added a comment - Tried it on 6.5.0-3898. See for more details.

              People

              Assignee:
              eben Eben Haber
              Reporter:
              perry Perry Krug
              Votes:
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              Watchers:
              11 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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