Uploaded image for project: 'Couchbase Server'
  1. Couchbase Server
  2. MB-31393

Windows Uninstaller can leave behind registry entries which blocks upgrade

    XMLWordPrintable

Details

    • Bug
    • Resolution: Fixed
    • Major
    • 6.5.0
    • 4.5.0, 5.5.0
    • installer
    • Untriaged
    • Windows 64-bit
    • 4
    • Unknown
    • Build Team 2018 Sprint 21, Build Team 2018 Sprint 22, Build Team 2018 Sprint 24, Build Team 2018 Sprint 25, Build Team 2018 Sprint 26, Build Team 2019 Sprint 2

    Description

      In some instances, the Windows Uninstaller will leave behind registry entries, even if the install steps are followed correctly. This then stops newer versions of Couchbase Server been installed on these machines.

      The known instance of this is 4.x installers (and possibly some newer ones) can leave behind ErlSrv registry entries. This causes the newer ErlSrv to fail to create the Windows service when installing a newer Couchbase Server.

      Attachments

        Issue Links

          backports to

          Bug - A problem which impairs or prevents the functions of the product. MB-32748 [BP] Windows Uninstaller can leave behind registry entries which blocks upgrade

          • Major - Major loss of function.
          • Closed
          No reviews matched the request. Check your Options in the drop-down menu of this sections header.

          Activity

            People

              arunkumar Arunkumar Senthilnathan (Inactive)
              tim.bradgate Tim Bradgate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Gerrit Reviews

                  There are no open Gerrit changes

                  PagerDuty