Details
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Improvement
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Resolution: Fixed
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Major
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4.6.1, 5.5.2
Description
Request:
Need help to try to determine why the Query UI got unresponsive and timeouts were seen on 2 Index-Query nodes after the automatic failover of a Data node.
Background:
The problem started after a data node (3.111) was automatically failed over (HW issue that prompted AWS to bring the node down)
Customer reports that right after the failover of that node, the UI on Index-Query node 3.116 was no longer accessible, and some timeouts were seen on the client side.
The same thing happened a few minutes later on Index-Query node 4.116.
Each of the nodes was removed then brought back in to fix the issue.