[MB-40214] non-root install script does not work with ubuntu18 - Couchbase database

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Type: Bug
Status: Closed
Priority: Critical
Resolution: Fixed
Affects Version/s: 6.6.0
Fix Version/s: 6.6.0
Component/s: tools
Labels:
- approved-for-6.6.0
- manual_testing

Triage:
Untriaged
Story Points:
1
Is this a Regression?:
No

Description

Steps:

1. Login as nonroot user to a ubuntu18 machine
2. Download ubunut18 deb package for 6.6
3. git clone non root install script
4. mkdir ~/couchbase-home
5. cd into non root install script directory
6. Run command to install:

ubuntu@ip-172-31-17-221:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb
2020/06/30T04:51:49 ERROR: Cannot install Couchbase Server missing dependency: " libc6 (>= 2.27)"

7. Check to ensure libc6 is installed:

ubuntu@ip-172-31-17-221:~$ dpkg -l | grep libc6
ii libc6:arm64 2.27-3ubuntu1 arm64 GNU C Library: Shared libraries

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Activity

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Arunkumar Senthilnathan created issue - 29/Jun/20 5:33 PM

Arunkumar Senthilnathan made changes - 29/Jun/20 5:35 PM

Field	Original Value	New Value
Component/s		build [ 10200 ]

Arunkumar Senthilnathan made changes - 29/Jun/20 5:38 PM

Resolution		User Error [ 10100 ]
Status	Open [ 1 ]	Resolved [ 5 ]

Arunkumar Senthilnathan made changes - 29/Jun/20 5:55 PM

Fix Version/s

6.6.0 [ 16787 ]

Arunkumar Senthilnathan made changes - 29/Jun/20 5:55 PM

Status

Resolved [ 5 ]

Closed [ 6 ]

Arunkumar Senthilnathan made changes - 29/Jun/20 10:03 PM

Resolution	User Error [ 10100 ]
Status	Closed [ 6 ]	Reopened [ 4 ]

Arunkumar Senthilnathan made changes - 29/Jun/20 10:03 PM

Component/s

build [ 10200 ]

Arunkumar Senthilnathan made changes - 29/Jun/20 10:05 PM

Description

Steps:

1. Login as nonroot user to a ubuntu18 machine
2. Download ubunut18 deb package for 6.6
3. git clone non root install script
4. Run command to install:

nonroot@ubuntu:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location /home/nonroot/ --package /home/nonroot/couchbase-server-enterprise-dbg_6.6.0-7853-ubuntu18.04_amd64.deb
2020/06/29T17:26:00 ERROR: Cannot install Couchbase Server missing dependency: " couchbase-server (= 6.6.0-7853-1)"

Steps:

1. Login as nonroot user to a ubuntu18 machine
2. Download ubunut18 deb package for 6.6
3. git clone non root install script
4. mkdir ~/couchbase-home
5. cd into non root install script directory
6. Run command to install:

ubuntu@ip-172-31-17-221:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb
2020/06/30T04:51:49 ERROR: Cannot install Couchbase Server missing dependency: " libc6 (>= 2.27)"

7. Check to ensure libc6 is installed:

ubuntu@ip-172-31-17-221:~$ dpkg -l | grep libc6
ii libc6:arm64 2.27-3ubuntu1 arm64 GNU C Library: Shared libraries

Arunkumar Senthilnathan made changes - 29/Jun/20 10:05 PM

Comment

[ So the script uses dpkg --info to figure out dependencies and for some reason couchbase-server (= 6.6.0-7853-1) is listed as a dependency:

nonroot@ubuntu:~$ dpkg --info couchbase-server-enterprise-dbg_6.6.0-7853-ubuntu18.04_amd64.deb
new Debian package, version 2.0.
size 189631720 bytes: control archive=20480 bytes.
     564 bytes, 16 lines control
   12680 bytes, 148 lines md5sums
Package: couchbase-server-dbg
Source: couchbase-server
Version: 6.6.0-7853-1
Architecture: amd64
Maintainer: Couchbase <support@couchbase.com>
Installed-Size: 739500
*Depends: couchbase-server (= 6.6.0-7853-1)*
Section: debug
Priority: extra
Homepage: http://couchbase.com
Description: debugging symbols for couchbase-server
  Couchbase Server is the leading distribution of memcached and
  couchbase, created and supported by top contributors to the memcached
  and couchbase open source projects.
  .
  This package contains the debugging symbols for couchbase-server.

So this might be a build bug ]

Arunkumar Senthilnathan made changes - 29/Jun/20 10:05 PM

Comment

[ Downloaded dbg build by mistake ]

Arunkumar Senthilnathan made changes - 29/Jun/20 10:05 PM

Fix Version/s

6.6.0 [ 16787 ]

Arunkumar Senthilnathan added a comment - 29/Jun/20 10:11 PM

This fixes issue described above: http://review.couchbase.org/c/cb-non-package-installer/+/131603

Arunkumar Senthilnathan added a comment - 29/Jun/20 10:11 PM This fixes issue described above: http://review.couchbase.org/c/cb-non-package-installer/+/131603

Arunkumar Senthilnathan added a comment - 29/Jun/20 10:13 PM

With the fix, now running into this issue:

ubuntu@ip-172-31-17-221:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb -vvvv
2020/06/30T05:02:23 DEBUG: Checking if command 'dpkg' is available
2020/06/30T05:02:23 DEBUG: Checking if command 'perl' is available
2020/06/30T05:02:24 DEBUG: Checking if command 'bzip2' is available
2020/06/30T05:02:24 DEBUG: Checking if command 'tar' is available
2020/06/30T05:02:24 INFO: Installing Couchbase Server
2020/06/30T05:02:24 DEBUG: Unpacking /home/ubuntu/couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb
2020/06/30T05:02:53 DEBUG: Executing reloc.sh
2020/06/30T05:03:03 ERROR: Problems executing reloc.sh
ubuntu@ip-172-31-17-221:~/cb-non-package-installer$

Arunkumar Senthilnathan added a comment - 29/Jun/20 10:13 PM With the fix, now running into this issue: ubuntu@ip-172-31-17-221:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb -vvvv 2020/06/30T05:02:23 DEBUG: Checking if command 'dpkg' is available 2020/06/30T05:02:23 DEBUG: Checking if command 'perl' is available 2020/06/30T05:02:24 DEBUG: Checking if command 'bzip2' is available 2020/06/30T05:02:24 DEBUG: Checking if command 'tar' is available 2020/06/30T05:02:24 INFO: Installing Couchbase Server 2020/06/30T05:02:24 DEBUG: Unpacking /home/ubuntu/couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb 2020/06/30T05:02:53 DEBUG: Executing reloc.sh 2020/06/30T05:03:03 ERROR: Problems executing reloc.sh ubuntu@ip-172-31-17-221:~/cb-non-package-installer$

Arunkumar Senthilnathan made changes - 29/Jun/20 10:13 PM

Is this a Regression?

Unknown [ 10452 ]

No [ 10451 ]

Arunkumar Senthilnathan added a comment - 29/Jun/20 10:14 PM

Tested on an aws instance - can provide creds if needed

Arunkumar Senthilnathan added a comment - 29/Jun/20 10:14 PM Tested on an aws instance - can provide creds if needed

Patrick Varley added a comment - 30/Jun/20 11:44 AM - edited

With your fix, I can't reproduce the second issue with the vagrant machines. You got the creds and have a look at that machine.

Patrick Varley added a comment - 30/Jun/20 11:44 AM - edited With your fix, I can't reproduce the second issue with the vagrant machines. You got the creds and have a look at that machine.

Arunkumar Senthilnathan added a comment - 30/Jun/20 12:20 PM - edited

Had a quick chat with Patrick Varley - happens consistently in my aws ubuntu18 env - gave access to the machine to debug further

Arunkumar Senthilnathan added a comment - 30/Jun/20 12:20 PM - edited Had a quick chat with Patrick Varley - happens consistently in my aws ubuntu18 env - gave access to the machine to debug further

Couchbase Build Team added a comment - 30/Jun/20 12:28 PM

Build python_tools::cb-non-package-installer-6.6.0-4 contains cb-non-package-installer commit ee3d16b with commit message:
~~MB-40214~~ fixing the missing dependency issue for deb packages

Couchbase Build Team added a comment - 30/Jun/20 12:28 PM Build python_tools::cb-non-package-installer-6.6.0-4 contains cb-non-package-installer commit ee3d16b with commit message: MB-40214 fixing the missing dependency issue for deb packages

Arunkumar Senthilnathan added a comment - 30/Jun/20 12:57 PM

Seeing the same issue with suse15 on aws as well:

ec2-user@ip-172-31-18-17:~/cb-non-package-installer> ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise-6.6.0-7853-suse15.x86_64.rpm
warning: ../couchbase-server-enterprise-6.6.0-7853-suse15.x86_64.rpm: Header V4 DSA/SHA1 Signature, key ID cd406e62: NOKEY
2020/06/30T19:51:57 ERROR: Problems executing reloc.sh

Arunkumar Senthilnathan added a comment - 30/Jun/20 12:57 PM Seeing the same issue with suse15 on aws as well: ec2-user@ip-172-31-18-17:~/cb-non-package-installer> ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise-6.6.0-7853-suse15.x86_64.rpm warning: ../couchbase-server-enterprise-6.6.0-7853-suse15.x86_64.rpm: Header V4 DSA/SHA1 Signature, key ID cd406e62: NOKEY 2020/06/30T19:51:57 ERROR: Problems executing reloc.sh

Patrick Varley added a comment - 30/Jun/20 1:25 PM

ubuntu@ip-172-31-17-221:~$ dpkg -l | grep libc6
ii libc6:arm64 2.27-3ubuntu1 arm64 GNU C Library: Shared libraries

That is arm64 instance, Couchbase-server only runs on amd64 currently.

Patrick Varley added a comment - 30/Jun/20 1:25 PM ubuntu@ip-172-31-17-221:~$ dpkg -l | grep libc6 ii libc6:arm64 2.27-3ubuntu1 arm64 GNU C Library: Shared libraries That is arm64 instance, Couchbase-server only runs on amd64 currently.

Arunkumar Senthilnathan added a comment - 30/Jun/20 1:40 PM

The second issue turned out to be user error - I was using ARM instances (switched from intel when I hit the first issue as I was debugging and never went back) - works fine now with my fix on ubuntu18:

ubuntu@ip-172-31-45-222:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb
Successfully installed
ubuntu@ip-172-31-45-222:~/cb-non-package-installer$

Arunkumar Senthilnathan added a comment - 30/Jun/20 1:40 PM The second issue turned out to be user error - I was using ARM instances (switched from intel when I hit the first issue as I was debugging and never went back) - works fine now with my fix on ubuntu18: ubuntu@ip-172-31-45-222:~/cb-non-package-installer$ ./cb-non-package-installer --install --install-location ../couchbase-home --package ../couchbase-server-enterprise_6.6.0-7853-ubuntu18.04_amd64.deb Successfully installed ubuntu@ip-172-31-45-222:~/cb-non-package-installer$

Arunkumar Senthilnathan made changes - 30/Jun/20 1:40 PM

Resolution		Fixed [ 1 ]
Status	Reopened [ 4 ]	Resolved [ 5 ]

Daniel Owen made changes - 01/Jul/20 4:59 AM

Assignee

Patrick Varley [ pvarley ]

Arunkumar Senthilnathan [ arunkumar ]

Till Westmann made changes - 01/Jul/20 8:49 AM

Link

This issue blocks MB-38724 [ MB-38724 ]

Till Westmann made changes - 01/Jul/20 8:49 AM

Labels

manual_testing

approved-for-6.6.0 manual_testing

Arunkumar Senthilnathan made changes - 02/Jul/20 4:31 PM

Status

Resolved [ 5 ]

Closed [ 6 ]

People

Assignee:: Arunkumar Senthilnathan

Reporter:: Arunkumar Senthilnathan

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 29/Jun/20 5:33 PM

Updated:: 02/Jul/20 4:31 PM

Resolved:: 30/Jun/20 1:40 PM

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