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  1. Couchbase Server
  2. MB-4593

Windows Installer hangs on "Computing Space Requirements"

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Details

    • Bug
    • Resolution: Won't Fix
    • Critical
    • 4.0.0
    • 2.0-developer-preview-3, 2.0-developer-preview-4
    • installer
    • Security Level: Public
    • Windows 7 Ultimate 64. Sony Vaio, i3 with 4GB RAM and 200 GB of 500 GB free. Also on a Sony Vaio, Windows 7 Ultimate 64, i7, 6 GB RAM and a 750GB drive with about 600 GB free.
    • Triaged

    Description

      When installing the Community Server 2.0 DP3 on Windows, the installer hangs on the "Computing space requirements screen." There is no additional feedback from the installer. After 90-120 minutes or so, it does move forward and complete. The same issue was reported on Google Groups a few months back - http://groups.google.com/group/couchbase/browse_thread/thread/37dbba592a9c150b/f5e6d80880f7afc8?lnk=gst&q=msi.

      Executable: couchbase-server-community_x86_64_2.0.0-dev-preview-3.setup.exe

      WORKAROUND IN 3.0 - Create a registry key HKLM\SOFTWARE\Couchbase, name=SkipVcRuntime, type=DWORD, value=1 to skip installing VC redistributable installation which is causing this issue. If VC redistributable is necessary, it must be installed manually if the registry key is set to skip automatic install of it.

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            bcui Bin Cui (Inactive)
            bcui Bin Cui (Inactive)
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              Updated:
              Resolved:

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