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  1. Couchbase Server
  2. MB-48397

Couchbase Server Community Edition installer fails on Windows 10

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Details

    • Bug
    • Resolution: Duplicate
    • Major
    • None
    • 7.0.1
    • installer
    • Security Level: Public
    • None
    • Windows 10 installed on Lenovo Thinkpad X1 Extreme (2nd Gen) work laptop. Python 3.9 is installed, via the python.org website, as well as pypy.

    Description

      As part of onboarding, I tried installing Couchbase Server Community Edition 7.0.1-6102 on my Windows 10 work laptop. I downloaded the 64-bit MSI installer from the Couchbase website (https://www.couchbase.com/downloads) and ran it. It failed and rolled back, seemingly at the step where it is installing Python 3. I collected a log using msiexec and have linked it in this ticket (its a Google Drive link, from my Couchbase Drive). The problem is very easily reproducible - every time the installer is ran, it fails at the same point.

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. MB-47806 7.0 Windows installer always rollbacks during install

          • Major - Major loss of function.
          • Closed
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              Daniel.nagy Daniel Nagy
              Daniel.nagy Daniel Nagy
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              Dates

                Created:
                Updated:
                Resolved:

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