Error creating link: Internal Server Error 500

trying to connect to external data S3 bucket. In using the same credentials, I can connect on 7.0.0 build 5302 in AWS but not on 7.0.2 build 6668. Are there additional steps to connect?

Logs:

s3://cb-customers-secure/esri/48427/2021-09-13/collectinfo-2021-09-13t144139-ns_1@ec2-44-234-226-44.us-west-2.compute.amazonaws.com.zip
s3://cb-customers-secure/esri/48427/2021-09-13/collectinfo-2021-09-13t144139-ns_1@ec2-52-25-209-2.us-west-2.compute.amazonaws.com.zip
s3://cb-customers-secure/esri/48427/2021-09-13/collectinfo-2021-09-13t144139-ns_1@ec2-35-166-119-187.us-west-2.compute.amazonaws.com.zip
s3://cb-customers-secure/esri/48427/2021-09-13/collectinfo-2021-09-13t144139-ns_1@ec2-54-188-135-123.us-west-2.compute.amazonaws.com.zip
s3://cb-customers-secure/esri/48427/2021-09-13/collectinfo-2021-09-13t144139-ns_1@ec2-35-85-23-253.us-west-2.compute.amazonaws.com.zip