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  1. Couchbase Server
  2. MB-49538

[Backup Service] error observed in s3 repo - RequestTimeTooSkewed: The difference between the request time and the current time is too large

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Details

    • Bug
    • Resolution: Not a Bug
    • Major
    • 7.1.0
    • 7.1.0
    • tools
    • Untriaged
    • 1
    • No

    Description

      7.1.0-1643

      Steps:
      Created a plan called "my_plan"
      Created a s3 repo using this plan - repo got created successfully

      When I checked the repo sometime later, saw this error:

      Could not get repository information: Could not get repository info. exit status 1 -

      {"error":"failed to get archive metadata: failed to get archive version file: failed to fetch archive '.backup' file: failed to get reader for object 'longevity-testing/.backup': RequestTimeTooSkewed: The difference between the request time and the current time is too large.\n\tstatus code: 403, request id: 4T53BPXT6Q20WK5K, host id: YF3bFp1j+yfEq7TX/m0MBIo0B7pcx4pesYLiXdY15xr1OBmmLSpO2SEQ2kNTLZU4AaGHyNPt7aI="}

      Tried to collect logs using cbm but got the same error there also - attaching the server cbcollect logs, screenshot and CBM log downloaded from the repo - might be an env issue as this is in my vagrant box but have not seen this error before so filing this

      Attachments

        1. backup-0.log
          6 kB
          Arunkumar Senthilnathan
        2. Screen Shot 2021-11-13 at 12.48.05 PM.png
          65 kB
          Arunkumar Senthilnathan

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            arunkumar Arunkumar Senthilnathan (Inactive)
            arunkumar Arunkumar Senthilnathan (Inactive)
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            Dates

              Created:
              Updated:
              Resolved:

              PagerDuty