Details
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Improvement
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Resolution: Unresolved
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Major
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6.6.5, 7.0.4, 7.1.1
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1
Description
There are many things to improve about Couchbase Server alerting. This ticket focuses just on the information in the email and its presentation / format.
This is a non-comprehensive list of improvements:
- The email should have a display name that shows it to come from couchbase@[node-name]. (Where node-name is the OTP name of the host with the leading "n_1@" removed.)
- Note that many SMTP relays require the from address to be a real, verified email address. When I say the display name I mean the part of the email address before the angle brackets. Something like this: couchbase@db1.cb.example.com <cb.alerts@example.com>
- The subject should include the node name and the cluster name. E.g. it should be something like:
- Couchbase Server alert: approaching full disk warning on node: [node-name] in cluster: [cluster-name]
- We should look at the body text of the email and consider changing the way it presents itself and potentially including more information.
- We should consider sending a HTML mail and a text mail in the MIME body with the idea that the HTML mail is for humans and the text body is for automated alert processing.
A change like this needs to be handled carefully and may only be feasible in a major release as we may break automation that folks have built around alert emails.
Attachments
Issue Links
- relates to
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MB-11321 Supportability : Alerting
- Open