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  1. Couchbase Documentation
  2. DOC-2622

"Problem Running Couchbase" error dialog if app not in /Applications folder

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Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • 4.5.1
    • install-upgrade
    • None
    • macOS Sierra 10.12.5 (16F73)

      MacBook Pro (Retina, 15-inch, Mid 2015)
      2.5 GHz Intel Core i7
      16 GB 1600 MHz DDR3

    Description

      Steps to reproduce:

      1. Move Couchbase Server.app to somewhere other than /Applications
      2. Launch Couchbase Server.app

      Expected result:

      One of

      1. It starts.
      2. It offers to move itself to /Applications and then starts.
      3. It fails to start, but displays an error message instructing the user to move it to /Applications

      Actual result:

      Error dialog with Couchbase icon and the unhelpful message:

      Problem Running Couchbase
      Couchbase Server doesn't seem to be operating properly. Check Console logs for more details.

       

      Console log filtered by "couchbase" is attached. 

       

      Reproducible with these distributions (and possibly others):

      couchbase-server-community_4.5.1-macos_x86_64
      {{ couchbase-server-enterprise_4.6.0-DP-macos_x86_64}}
      {{ couchbase-server-enterprise_5.0.0-beta2-macos_x86_64}}

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              amarantha.kulkarni Amarantha Kulkarni (Inactive)
              david.nault David Nault
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              Dates

                Created:
                Updated:
                Resolved:

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