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  1. Couchbase Documentation
  2. DOC-2971

Add a warning in the "Changing logging levels" documentation advising that it might hinder support in debugging issues

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    • DOC-S15-May04, DOC-S16-May18, DOC-S17-Jun01, DOC-S18-Jun19, DOC-S19-Jun29, DOC-S20-Jul13[RC], DOC-S21-Jul20[Vulcan GA], DOC-2019-S02-Jan25, DOC-2019-S03-Feb08

    Description

      There has been some customers who follow the documentations in
      https://developer.couchbase.com/documentation/server/3.x/admin/Misc/Trbl-logs.html#story-h2-3
      Or https://developer.couchbase.com/documentation/server/current/clustersetup/ui-logs.html

      to change the logging level in Couchbase Support. This might hinder the Support team from effectively debugging issues for that customer.

      It would be good to add a warning advising against such practice for the above reason.

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            tony.hillman Tony Hillman (Inactive)
            david.saadeh David Saadeh (Inactive)
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              Created:
              Updated:

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