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[Windows 8.1/10] 4.1 EE fails installation “webpage not available” (ERR_CONNECTION_REFUSED) error

Description

OS: Windows 8.1/10
Version: 6.3.9600 Build 9600
Couchbase version: couchbase-server-enterprise_4.1.0-windows_amd64.exe

At the “Computing space requirements” portion of the install, I receive a dialog with the following message: “Looks like Couchbase Server doesn’t respond in time. Please manually refresh the browser and wait for the Admin Console to fully start.” Screenshot attached.

After clicking ok, the install exits and a browser window (Chrome) opens with the address http://localhost:8091/index.html, to which I get a “webpage not available” (ERR_CONNECTION_REFUSED) error. Oddly enough, Couchbase shows up as running in the services window.

Components

Affects versions

Fix versions

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Environment

None

Link to Log File, atop/blg, CBCollectInfo, Core dump

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Release Notes Description

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Attachments

2

Activity

Thuan Nguyen February 17, 2016 at 8:42 PM

Updated forum with Couchbase Server 4.1.0 CE. I could not reproduce this issue.

Thuan Nguyen February 17, 2016 at 8:01 PM

Updated forum with Couchbase Server 4.0.0 CE (user used CE). I could not reproduce this. Maybe user env issue.
Next step is 4.1.0 CE

Thuan Nguyen February 5, 2016 at 9:42 PM

Let me build a windows 10 then try it.

Anil Kumar February 5, 2016 at 9:33 PM
Edited

More users are reporting this issue see - https://forums.couchbase.com/t/couchbase-4-0-and-4-1-is-not-working-on-windows-10-64-bit/6700

OS - Windows 10 6-bit
Version - Couchbase Server 4.0 & 4.1

Tony - Can you please take look at Windows 10 also. I have requested forum users to attach logs.

Don Pinto [X] January 25, 2016 at 10:43 PM

Anil,

Looks like it's non-repro. Can we close this issue?

Thanks,

Cannot Reproduce
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Details

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Is this a Regression?

Unknown

Triage

Triaged

Operating System

Windows 64-bit

Priority

Instabug

Open Instabug

PagerDuty

Sentry

Zendesk Support

Created January 20, 2016 at 10:18 PM
Updated February 17, 2016 at 8:42 PM
Resolved February 17, 2016 at 8:42 PM
Instabug