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  1. Couchbase Server
  2. MB-27112

[IPv6] raw-ipv6: Unable to collect and upload logs to aws from web console

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Details

    • Bug
    • Status: Closed
    • Resolution: Won't Fix
    • 5.5.0
    • 5.5.0
    • ns_server
    • Untriaged
    • No

    Description

      Build
      5.1.0-1480

      http://[fd63:6f75:6368:20d4:423d:37c3:e6f7:3fac]:8091/ui/index.html#!/logs/collectInfo/form

      says aws is unreachable which is not true.

      Attaching screenshot.

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        Activity

          apiravi Aruna Piravi (Inactive) created issue -
          ritam.sharma Ritam Sharma made changes -
          Field Original Value New Value
          Labels ipv6

          The outside world is not reachable from the VM that's being used. Ping to google.com doesn't work on that machine. Hence the error.

          ajit.yagaty Ajit Yagaty [X] (Inactive) added a comment - The outside world is not reachable from the VM that's being used. Ping to google.com doesn't work on that machine. Hence the error.

          Ajit Yagaty [X] – Can we not output the erlang {stuff} in the message and maybe clean it up a bit?

          djp Don Pinto [X] (Inactive) added a comment - Ajit Yagaty [X] – Can we not output the erlang {stuff} in the message and maybe clean it up a bit?

          Don Pinto [X] As you can see the reason for failure returned by the http package is a nested structure. The reason is "enetunreach" in this case and practically there could be many other reasons for the failure. We would have to write a parser to convert the "reason" to a user consumable string (as there is no API to do it). So, I am not sure if it's worth the effort. Alternatively, we need not print the "reason" in the UI (just saying reachability failed) and add a debug log to provide more details. In any case, that change wouldn't be in the purview of this bug.

          Don Pinto [X] have opened MB-28513 to track the improvement.

          ajit.yagaty Ajit Yagaty [X] (Inactive) added a comment - - edited Don Pinto [X] As you can see the reason for failure returned by the http package is a nested structure. The reason is "enetunreach" in this case and practically there could be many other reasons for the failure. We would have to write a parser to convert the "reason" to a user consumable string (as there is no API to do it). So, I am not sure if it's worth the effort. Alternatively, we need not print the "reason" in the UI (just saying reachability failed) and add a debug log to provide more details. In any case, that change wouldn't be in the purview of this bug. Don Pinto [X] have opened MB-28513 to track the improvement.

          As stated in an earlier comment, the reason for this failure is that the VM on which "upload logs" feature was tested didn't have access to the outside world. Closing this bug for now. Please re-open it if you still see the problem on a server which has external world access.

          ajit.yagaty Ajit Yagaty [X] (Inactive) added a comment - As stated in an earlier comment, the reason for this failure is that the VM on which "upload logs" feature was tested didn't have access to the outside world. Closing this bug for now. Please re-open it if you still see the problem on a server which has external world access.
          ajit.yagaty Ajit Yagaty [X] (Inactive) made changes -
          Resolution Won't Fix [ 2 ]
          Status Open [ 1 ] Resolved [ 5 ]

          Wayne Siu Any update on providing internet connectivity to the ipv6 only vms?

          apiravi Aruna Piravi (Inactive) added a comment - Wayne Siu Any update on providing internet connectivity to the ipv6 only vms?
          apiravi Aruna Piravi (Inactive) made changes -
          Assignee Ajit Yagaty [ ajit.yagaty ] Wayne Siu [ wayne ]
          wayne Wayne Siu made changes -
          Link This issue relates to CBIT-10652 [ CBIT-10652 ]

          Closing all Duplicate, Wont fix defects, User Error defects

          ritam.sharma Ritam Sharma added a comment - Closing all Duplicate, Wont fix defects, User Error defects
          ritam.sharma Ritam Sharma made changes -
          Status Resolved [ 5 ] Closed [ 6 ]

          People

            wayne Wayne Siu
            apiravi Aruna Piravi (Inactive)
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            Dates

              Created:
              Updated:
              Resolved:

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