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  1. Couchbase Server
  2. MB-56258

cbcollect - memory read incorrectly in couchbase.log & sync_gateway.log

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Details

    • Bug
    • Resolution: Unresolved
    • Major
    • Morpheus
    • 6.6.5
    • None
    • Untriaged
    • Windows 64-bit
    • 0
    • Unknown

    Description

      A customer's logs failed to be processed - looking into the couchbase.log and sync_gateway.log, the memory is getting incorrectly read, with all types of memory reading as:

      Virtual Memory: Max Size:  150ÿ147 MB^M

      The s3 links for the affected logs are:

      s3://cb-customers-secure/trackmatic-solutions/2023-03-30/sgcollect_info.zip
      		 
      s3://cb-customers-secure/trackmatic-solutions/2023-03-29/collectinfo-2023-03-29t115907-ns_1@10.20.5.137.zip

      I have attached the couchbase.log and sync_gateway.log files.

      Attachments

        1. couchbase.log
          16.45 MB
        2. image-2023-04-12-13-47-22-960.png
          image-2023-04-12-13-47-22-960.png
          138 kB
        3. sync_gateway.log
          15.49 MB
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            daniel.petersen Daniel Petersen
            andrew.middleton Andrew Middleton
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            Dates

              Created:
              Updated:

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