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  1. Couchbase Server
  2. MB-61333

Community Edition cbbackupmgr gives - "Error accessing system collection"

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    Description

      7.6.0 Community gives this error when doing a backup. Customer has posted the issue on https://www.couchbase.com/forums/t/error-backing-up-cluster-internal-server-error/38198. It’s reproducible. I tried it.
      7.6.0 Enterprise works fine.

      cbbackupmgr --version
      		 
      cbbackupmgr version 7.6.0-2176 (8eeaccdf)
      		 
      cbbackupmgr backup -c 127.0.0.1 -u Administrator -p password -a ~/kv/source/backup -r cluster
      		 
      Backing up to '2024-03-28T13_56_22.276389-07_00'
      		 
      Transferring Query metadata for bucket 'my_bucket'                                                                                                                           0 items / 0B
      		 
      [=X.........................................................................................................................................................................................................................................................................................................] 0.96%
      		 
      Error backing up cluster: internal server error executing 'GET' request to '/api/v1/bucket/my_bucket/backup': {"_level":"exception","caller":"datastore:894","code":18040,"key":"dictionary.system_collection","message":"Error accessing system collection - my_bucket"}
      		 
       
      		 
      | Transfer
      		 
      | --------
      		 
      | Status | Avg Transfer Rate | Started At           | Finished At           | Duration |
      		 
      | Failed | 0B/s       | Thu, 28 Mar 2024 13:56:22 -0700 | Thu, 28 Mar 2024 13:56:23 -0700 | 1.058s  |

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          Bug - A problem which impairs or prevents the functions of the product. DOC-12023 Create collection maxTTL only supported in enterprise edition

          • Major - Major loss of function.
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              ajay.bhullar Ajay Bhullar
              michael.reiche Michael Reiche
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