Details
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Bug
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Resolution: Fixed
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Major
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6.5.0
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None
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Enterprise Edition 6.5.0 build 3526
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Untriaged
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Centos 64-bit
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Yes
Description
- Navigate to 'Collect Information'
- Choose to "Collect Logs and Diagnostic Information"
- Choose "upload to couchbase"
- choose host too upload logs -
- Enter Customer name
- Start Collection
Collection fails with following error:
Logs are being uploaded from these paths:
10.112.190.102 /opt/couchbase/var/lib/couchbase/tmp/collectinfo-2019-06-18T142753-ns_1@10.112.190.102.zip
Error: Unable to collect logs from the following nodes:
10.112.190.101
Node errors:
10.112.190.101
Traceback (most recent call last): File "/opt/couchbase/lib/python/cbcollect_info", line 32, in <module> import urllib.request, urllib.parse, urllib.error File "/opt/couchbase/lib/python/runtime/lib/python3.7/urllib/request.py", line 84, in <module> import base64 File "/opt/couchbase/lib/python/runtime/lib/python3.7/base64.py", line 11, in <module> import binascii ImportError: /opt/couchbase/lib/python/runtime/lib/python3.7/lib-dynload/../../libz.so.1: file too short