Details

    • Technical task
    • Resolution: Duplicate
    • Major
    • 7.0.0
    • Cheshire-Cat
    • tools
    • None
    • 1

    Description

      What's the problem?

      A backup service task was observed with the following error message.

      {'end': '2021-04-14T07:05:52.528568352-07:00',
       'error': 'exit status 1: failed to execute cluster operations: failed to execute bucket operation for bucket \'bucket1\': failed to transfer bucket data for bucket \'bucket1\': failed to transfer key value data: failed to transfer key value data: failed to initialise worker 3: failed to get gocbcore DCP agent: agent failed to connect to the cluster: authentication failure | \{"status_code":32,"document_key":"SCRAM-SHA512","bucket":"bucket1","error_name":"AUTH_ERROR","error_description":"Authentication failed","opaque":5,"ref":"61bb7970-4fe1-4d59-8088-7ae920b2daae","last_dispatched_to":"172.23.121.78:11210","last_dispatched_from":"172.23.106.238:45216","last_connection_id":"d088b49ef7a4894c/079a126663e504b4"}',
       'error_code': 2,
       'node_runs': [{'end': '2021-04-14T07:05:52.498457871-07:00',
                      'error': 'exit status 1: failed to execute cluster operations: failed to execute bucket operation for bucket \'bucket1\': failed to transfer bucket data for bucket \'bucket1\': failed to transfer key value data: failed to transfer key value data: failed to initialise worker 3: failed to get gocbcore DCP agent: agent failed to connect to the cluster: authentication failure | \{"status_code":32,"document_key":"SCRAM-SHA512","bucket":"bucket1","error_name":"AUTH_ERROR","error_description":"Authentication failed","opaque":5,"ref":"61bb7970-4fe1-4d59-8088-7ae920b2daae","last_dispatched_to":"172.23.121.78:11210","last_dispatched_from":"172.23.106.238:45216","last_connection_id":"d088b49ef7a4894c/079a126663e504b4"}',
                      'error_code': 2,
                      'node_id': '30ff20027c87bcb7260bc9f7046b6daa',
                      'out': None,
                      'progress': 0.0,
                      'start': '2021-04-14T07:01:29.180923304-07:00',
                      'status': 'failed'}],
       'start': '2021-04-14T06:52:03.779083436-07:00',
       'status': 'failed',
       'target_cluster': None,
       'task_name': 'task0',
       'type': 'BACKUP'}
      

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              artem Artem Stemkovski
              asad.zaidi Asad Zaidi (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

                PagerDuty